Support
Clear answers for operators who run channels, groups, and resale stacks on DARKSMM. No fluff - only what you need before you order.
Telegram growth only: channel subscribers, group members, post and story views, reactions, shares, poll votes, comments, Premium members, Stars, bot starts, referrals, and ranking-oriented SEO services. Each listing shows speed, tier, and refill window before checkout.
Premium and “real” lines use aged profiles with history. Mixed tiers balance cost and retention. Budget lines prioritize speed and price. The service title names the tier - you pick the trade-off.
Some natural movement is normal. Listings marked non-drop include a refill period in the description. Outside that window, or on non-guaranteed tiers, drop is not topped up.
Only where a listing says Lifetime Guarantee. Telegram cleanup is outside any panel’s control. We guarantee delivered quantity at completion plus the refill policy printed on the service.
Where the catalog lists a geo or language filter, yes. Matching target and service type matters - wrong link type can fail without refund.
Both appear as dedicated catalog lines when available. Read min/max quantities and any account requirements on the listing before you submit.
Go to New order, choose a service, paste a public @username or link, set quantity, confirm. Cost comes from balance. Track under Orders.
Drip-feed splits one order into timed runs so growth looks gradual. You set run size, run count, and interval. Full price is charged up front; unfired runs refund to balance if you cancel.
No. Link and quantity are locked. Cancel pending work when available, or open a ticket for in-progress review cancels.
On New order → Mass, submit lines as service_id | link | quantity. Built for operators pushing many posts at once.
Only on refill-backed services inside the guarantee window, and only for the quantity we delivered. Use the Refill action on the order row.
Partial means part of the quantity could not finish. Undelivered amount returns to balance automatically - you only pay for what landed.
Yes during delivery. Private mode, deleted posts, or username changes mid-run can stop progress and usually void refund eligibility.
Wait until the first completes. Overlapping orders on the same target confuse counts and refill math.
Open Add funds, pick amount and method. Balance updates after the payment confirms. Orders spend balance only.
Common options include USDT (TRC-20 / ERC-20 / BEP-20), BTC, ETH, TON and others shown live on Add funds. Always match the network on the invoice.
TRC-20 usually has the lowest fee. Send the exact invoice amount and pay network fees separately so the received total matches.
No. Cancellations and partials credit DARKSMM balance for future orders. Deposits are generally non-withdrawable.
Contact tickets first. Payment disputes without support may freeze the account and remaining balance under our terms.
Shown on Add funds for each method. Some rails have network minimums beyond our panel floor.
Account page → two-factor setup with an authenticator app. Keep backup codes offline.
Never. We only need a public link or @username for the order target. Anyone asking for login codes is not us.
One operator per account unless we approve a reseller setup. Multi-accounting to abuse promos can lead to bans.
Use Forgot password on sign-in. The reset link goes to your registered email only.
Fraud signals, terms breaches, or chargebacks can restrict access. Open a ticket with your email and last order IDs for review.
On the API page after login. Rotate anytime; old keys die immediately.
Yes - services, add order, status, multi-status, refill, and balance follow the common panel contract. Point your tool at our base URL + key.
Automated traffic should stay reasonable. Aggressive scraping or key sharing can revoke access. Batch with mass order or multi-status when possible.
Wholesale is account-specific when offered. Public catalog prices apply until a wholesale deal is set on your profile.
You may resell under your brand. You remain responsible for your customers and for complying with these terms.
Use Tickets so order IDs, screenshots, and replies stay in one thread.
Desk is staffed around the clock; most first replies land within a few hours. Give new orders their listed start window before opening a speed ticket.
Order ID, service name, target link, and a short description of what looks wrong. That cuts back-and-forth dramatically.
Full legal text lives on the Terms page. Ordering means you accept those rules.
Open a ticket - humans beat guessing. We’d rather fix one order than have you burn balance on the wrong tier.
No matches. Try another keyword or open a ticket.